Q-003
CHF 2,025.00
Safety & Quality Auditor
This three-day course will introduce participants to the planning and process required to conduct 2nd party audits on Safety and Risk Management, and the relevant requirements from both a legal and international standards standpoint. It will also introduce participants to Quality Management, Management Systems, and Safety Management Systems in aviation.
Register for one of our upcoming open courses, or contact us to organize an in-house or distance training at your chosen date/location.
04.11.2025 - 06.11.2025 - Bern
Future and current Auditors, who must conduct audits as required by the Compliance Monitoring System / Quality System or the Safety Management System.
None
- Introduction to Quality Management & Management Systems
- Requirements to
– Quality Systems
– Safety Management Systems &
– Management Systems in Aviation - Brief Introduction to Safety & Risk-Management
- Auditing Technique – “Hard Skills”
(The audit process and related tools) - Communication during Audits – “Soft Skills”
- Case Studies
- Terminology
Beside to the theoretical topics mentioned above, a further focus is set on a practical approach how to conduct audits. Relevant and helpful tools for the practical implementation are discussed.
By the end of this course, participants can expect to:
- be able to successfully plan, prepare, conduct, and document internal and/or 2nd party audits
- be familiar with relevant legal requirements and requirements from international standards related to management systems and audits
- be aware of the importance of communication during audits, and of “communication traps”
Specifically, this course will cover:
- Introduction to Quality Management and Management Systems
- Requirements of Quality Systems and Safety Management Systems & Management Systems in Aviation
- Brief Introduction to Safety & Risk-Management
- Auditing Technique, i.e. “Hard Skills” (The audit process and related tools)
- Communication during Audit, i.e. “Soft Skills” Objectives
- Case Studies
- Terminology
In addition to the theoretical topics mentioned above, there will also be a practical component used to demonstrate how to conduct audits, alongside discussions of relevant and helpful tools for the practical implementation.
- Relevant Commission Regulations incl. AMC / GM and ICAO regulations related to Management Systems, Safety Management Systems and Compliance Monitoring / Quality and Safety Assurance
- Theoretical background with regard to audits based on ISO 19011 (Guidelines for auditing management systems)
- Procedures and practical tools for planning, preparation and conduct of audits
- Audit reporting, implementation and monitoring of corrections and corrective actions
- Required profile for Auditors
- Soft-skills such as communication, human factor problems and how to overcome them
- Appropriate case studies to apply and further the theoretical knowledge
The regulatory basis of the course will be tailored to the participants but usually consider audit relevant requirements related to:
- Basic Regulation
- Continuing airworthiness
- Aircrew
- Air Operations
